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Customer Care Professional jobs - Gurgaon - American Express - 0 to 3 years of experience - 12 December 2019

featured-job FEATURED JOB

Customer Care Professional

American Express
experience-icon 0 to 3 Years
salary-icon 15000 - 20000 Monthly
Expired

Posted: 12 Dec 19

Job Description

  • Ability To Comprehend & Respond To All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.

  •  Deliver To The Employees, Customer And Shareholder Metrics As Per Goals.

  •  Adherence To Quality And Compliance Guidelines

  •  Communicates Effectively, Oral As Well As Written Ability to recognise tone and mood of customer through written communication.

  •  Adaptable & Customer Centric Approach To Situations To Deliver Superior Service Personalization/ Empathy In Communication

  • Ability To Address 2-3 Conversations Simultaneously

Job Particulars

Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id787691
Job Category
Locality Address
Country India

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