Customer Care Professional jobs - Gurgaon - American Express - 0 to 3 years of experience - 12 December 2019

Customer Care Professional
American Express
Expired
Posted: 12 Dec 19
Job Description
Ability To Comprehend & Respond To All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.
Deliver To The Employees, Customer And Shareholder Metrics As Per Goals.
Adherence To Quality And Compliance Guidelines
Communicates Effectively, Oral As Well As Written Ability to recognise tone and mood of customer through written communication.
Adaptable & Customer Centric Approach To Situations To Deliver Superior Service Personalization/ Empathy In Communication
Ability To Address 2-3 Conversations Simultaneously
Job Particulars
Role bpo telecaller
Education 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id787691
Job Category
Locality Address
State Haryana
Country India
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