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Customer Care Representative jobs - Gurgaon - American Express - 0 to 3 years of experience - 12 December 2019

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Customer Care Representative

American Express
experience-icon 0 to 3 Years
salary-icon 15000 - 20000 Monthly
qualification-icon BA, BBA/BBM, BCA, BSc
location-icon Gurgaon
Expired
Posted: 12 Dec 19
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Job Description

  •  Ability To Comprehend & Respond To All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.

  • Deliver To The Employees, Customer And Shareholder Metrics As Per Goals.

  • Adherence To Quality And Compliance Guidelines

  • Communicates Effectively, Oral As Well As Written Ability to recognize tone and mood of customer through written communication.

  • Adaptable & Customer Centric Approach To Situations To Deliver Superior Service Personalization/ Empathy In Communication

  • Ability To Address 2-3 Conversations Simultaneously

Job Particulars

Role bpo telecaller
Education BA, BBA/BBM, BCA, BSc
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id787783
Job Category
Locality Address
State Haryana
Country India

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