Customer Care Representative Jobs Opening in Reputed BPO at Thane, Airoli, Ghansoli, Mumbai, Navi Mumbai

Designation: Customer Care Representative

Requirements: Excellent Communication needed

Shift Timing: UK/US Shifts

Salary: Max up to 30k (Depending upon experience and last drawn)

Week offs: Any 2 rotational week offs

Transportation: Home drop available

HSC/Graduate Freshers can apply too

Perks and incentives included

Responsibilities:

Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally

Answer any questions the customer may have about available products and services

Establish new customer accounts, recording account information on written forms or digitally

Listen to customer concerns and complaints with the goal of identifying the causes of the problem

Select appropriate responses to customer issues and work quickly to resolve them

Refer advanced cases to management for resolution, providing background information as necessary

Maintain and regularly update financial account information using computer software programs

Anticipate customer needs, following up with previous customers to offer reorders or additional services

1. What are the job requirements to apply for this Customer Care Representative job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Care Representative


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 18000 and 30000 Monthly. The Salary will depend on the interview. This Customer Care Representative is a Full Time in Mumbai, Navi Mumbai.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Care Representative is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Care Representative position?
   
   • Ans: There are immediate 1 job openings for Customer Care Representative in our Organisation.