Customer Care Specialist jobs - Gurgaon - Wipro - 0 to 2 years of experience - 01 December 2019
Job Description
Ensure Timely and Accurate Service Delivery At Defined Productivity Levels
Build Client & Domain Knowledge to Be Able to Deliver a Resolution On the First Conversation
Ensure Adherence to Client Service Level Agreements (slas) like Customer Satisfaction, Service Level,
handle Time & Customer Effort
Maintain Internal & Client Level Delivery Quality On Calls, Chats & Email Conversations
Adhere to Customer Service Attendance & Accountability Policies
Identify, Share and Support Operational Improvements
Build Client & Domain Knowledge to Be Able to Deliver a Resolution On the First Conversation
Ensure Adherence to Client Service Level Agreements (slas) like Customer Satisfaction, Service Level,
handle Time & Customer Effort
Maintain Internal & Client Level Delivery Quality On Calls, Chats & Email Conversations
Adhere to Customer Service Attendance & Accountability Policies
Identify, Share and Support Operational Improvements
Job Particulars
Role bpo telecaller
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id771695
Job Category
Locality Address
State Haryana
Country India
About Company
Jobs By Location
Gurgaon
Mumbai
Pune
Noida
Hyderabad
Chennai
Bangalore
Kolkata
Delhi
Ahmedabad
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less
