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Customer Care VoiceChat Jobs in Delhi,Mohali,Jaipur - Teleperformance American Express

Customer Care VoiceChat

Teleperformance American Express
experience-icon 0 Years
salary-icon 16000 - 50000 Monthly
qualification-icon B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BEd, BSc, BVSc, B.Design, B.FashionTech, BFA, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate
Expired

Posted: 08 May 20

Job Description

Work from Home till lockdown

Candidates should have good communication skills in English.

For WFH model below are the prerequisites:

Candidates must have System or Laptop and good internet (Mandatory)

Interacting with Clients/ Customers - Over Email/ Chat/ Call
Understanding the queries
Resolving the queries

JOB DESCRIPTION:

Need to respond to customer via Email/Chat
Handle queries and complaints of customers
Transaction handling Services, Problem Solving Efficiency
Numerical Ability, High level of accuracy
Energetic, friendly and approachable individuals who that understand the importance of great customer service
Responsible to deliver high quality and productivity results that meet the identified targets
Ability handle tough situation with customer
Strong ability to multitask and take fast decisions independently
Maintains composure and patience with customers
Correctly follow and implement different quality standards/definition documents
Behavioral Competencies

Job Particulars

Education B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BEd, BSc, BVSc, B.Design, B.FashionTech, BFA, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id926128
Job Category Tech Support
Locality Address Tonk Road, Industrial Area
Country India

About Company

We as Your Next Recruiter providing manpower to the leading companies for tech support in the outsourcing industry i.e. Teleperformance Voice/Chat (Domestic & International Voice process), & mainly Teamlease.
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