Customer Delight Executive Job in Mobisy Bizom at Bellandur, Bangalore

Customer Delight Executive

Mobisy Bizom

0 Years

Not disclosed

Expired

Posted: 01 Apr 22

Job Description

Customer Delight Executive Looking for friendly, energetic, innovative, highly motivated individuals with a can-do attitude who will thrive in a positive and team-based environment.
Roles and Responsibilities :

● Handle end-to-end implementation of Bizom, a leading SaaS/cloud-based supply chain automation product for the FMCG industry.

● Understanding of software architecture, Configuration of the product to match customer requirements

● Working with Master data, assisting with service requests and troubleshooting problems with data.

● Client Interaction- Handle client and communicate client’s requirements to internal teams.

● Coordinate with respective stakeholders and provide technical assistance to clients within SLA.

Requirements :

● Excellent communication skills (Written and Verbal), decent documentation skills

● Computer and mobile-savvy with moderate knowledge of MS-Excel.

● Willingness and eagerness to work in a high-pressure fast-growing start-up environment

● Data analysis skills - Ability to interpret data and reports for business requirements

● Strong interpersonal and soft skills

● Good team player

● Basic database knowledge will be added advantage

Job Particulars

Role customer service tech support

Education B.Com, BCA, MCA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id1460683

Job Category Tech Support

Locality Address Bellandur

State Karnataka

Country India

About Company

Mobisy Technologies Pvt. Ltd. is a high-growth, VC funded tech company that’s transformingthe retail supply ecosystems in several markets including India, Africa, the Middle East andEurope through its product, Bizom. Mobisy is one of the top 10 tech startups in India (accordingto YourStory) and was included in Deloitte Technology Fast 50 India three times in a row. Butwhat we really take pride in is our 300+ enterprise customers and hundreds of thousands ofusers loving our products and telling the world about it. Customers' high ratings to Mobisy onGartner (4.6 on 5) indicate we are the most loved solution among them.

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