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Customer Delight Officer Jobs in Bangalore - HealthifyMe

Customer Delight Officer
HealthifyMe
15000 - 17000 Per Month
Customer Delight Officer Jobs in Bangalore - HealthifyMe
Last Date 11 Apr 2020
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HealthifyMe - Job Details

Date of posting: 11 Feb 20

Roles and Responsibilities :

  • Answer customer calls courteously to provide information about products and services, arrange
  • consultations and obtain feedback about service
  • Interact with customers through phone e-mail or online chat medium concerning various queries.
  • Ensure the satisfactory resolution of customer grievances. Interface with respective individual/
  • department for resolution of complaints.
  • Ensure appropriate escalation of unresolved complaints.
  • Reviewing customer subscription details, establishing rapport with the customer, and retaining
  • customer base and revenue
  • Maintaining a balance of customer satisfaction while retaining revenue
  • Identifying up-sell and value-add sales opportunities and delivering to the sales team for
  • execution
  • Ensuring accuracy and consumer satisfaction by having attention to detail
  • Keep records of customer interactions and transactions, recording details of inquiries,
  • complaints, comments, and actions are taken.

Skills and Qualifications :

  • Strong written and verbal communication skills
  • The ability to analyze data and research results
  • Exceptional problem-solving ability
  • Excellent time management skill and keen attention to detail
  • Ability to manage and prioritize tasks
  • Customer focus with a high level of enthusiasm and a positive attitude
  • Ability to work within teams to exceed customer expectations
  • Possess a high level of confidence, desire to succeed, and assertiveness
  • Ability to remain in fact focused on emotional situations
 Look forward to:
  • Working with a world-class team.
  • Fun & work at the same place with an amazing work culture.
  • Get ready to transform yourself into a health junkie

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About HealthifyMe

About Us  We were founded in 2012 by Tushar Vashisht and Sachin Shenoy, and incubated by Microsoft Accelerator. Today, we happen to be India's largest and most loved health & fitness app with over 4 million users from 220+ cities in India. What makes us unique is our ability to bring together the power of artificial intelligence powered technology and human empathy to deliver measurable impact in our customers' lives. We do this through our team of elite nutritionists & trainers working together with the world's first AI powered virtual nutritionist -
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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HealthifyMe recruiting Customer Delight Officer candidates nearby Bangalore.HealthifyMe vacancies for Customer Delight Officer is recruited through Written-test, Face to Face Interview etc.
HealthifyMe Company recruits a lot of candidates every year based on the skills Call Center, Customer Service, Inbound Calling, International BPO.... The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, 12th Pass (HSE), BFA, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Delight Officer position in HealthifyMe. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the HealthifyMe recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of HealthifyMe and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of HealthifyMe and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in HealthifyMe and near your city and get a secured career.