Customer Delight Officer Jobs in Bangalore - Startup Village

HOT JOB

Customer Delight Officer

Startup Village

0 Years

15000 - 25000 Monthly

Expired

Posted: 26 Jul 17

Customer Success Specialist

Looking for smart candidates who love working with large groups of people to be part of the Marketing and Growth Hacking team.
Build great product marketing skills with an inside view on how a new age internet product is built in India.
Female candidates with excellent verbal and written communication skills in English preferred.

Description of Role

Understand students’ needs and requirements and continuously further your understanding of the SV.CO target audience
Route qualified opportunities to the appropriate team for further development and closure. Assist and learn from this team.
Ensure SV.CO is able to offer apt and timely responses to inbound queries
Source new opportunities through inbound lead follow-up and outbound calls and emails
Maintain and expand the database of prospects and come up with new outreach and engagement plans
Perform effective online demos to prospective applicants
Relay product improvements and products suggestion and follow through to implementation
Strong phone presence and experience dialing dozens of calls per day
Proficient with web tools (Google Doc, Sheets etc)
Excellent verbal and written communications skills
Strong listening and presentation skills
Ability to multi-task, prioritize, and manage time effectively