Customer Delight Officer Jobs in Meerut - Shk Brands

Customer Delight Officer

Shk Brands

0 to 2 Years

15000 - 18000 Monthly

Expired

Posted: 24 Jan 20

Job Description

Responsibilities and Duties

Resolving the customer's complaints and determining the cause of the problem.
Selecting and explaining the best solution to solve the problems/issues.
Expediting correction or adjustment and following up to ensure resolution.
Identify and assess customers' needs to achieve satisfaction.
Provide accurate, valid and complete information and building sustainable relationships of trust.
Assist with placement of orders, refunds, or exchanges.
Keep records of customer interactions, process customer accounts, and file documents.
Inform customer about deals and promotions

Key Skills
soft-spoken, listening skills, attitude to help, sincere, hard-working
Required Experience and Qualifications
Graduate in any stream, MBA would be a definite plus
Benefits

Awesome work environment and opportunity to work with a dedicated A+ team
The satisfaction of being able to help customers and see them delighted.
Industry best remuneration
The satisfaction of being a part of the nation’s fastest-growing brand in its category
Opportunity to work in Meerut, a city with much less pollution and traffic than metros along with the significantly low cost of living