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Customer Delight Officer Jobs in Mumbai,Navi Mumbai - Brilliant seeker

Customer Delight Officer
Brilliant seeker
Mumbai(Ghatkopar West ), Navi Mumbai
15000 - 17000 Per Month
Brilliant seeker
Last Date 15 Jan 2018

Brilliant seeker - Job Details

Date of posting: 16 Nov 17
  • Opening for Customer Delight Officer@Ghatkopar
  • Location : Mumbai
  • Function : BPO/Customer Service
  • Vacancy : 10
Job Description :

KRA: 

  • Acts as the point of contact to provide a professional and friendly service as well as delivering an exceptional first impression
  • To co-ordinate with the retail operations manager to maintain a seamless process.
  • To engage with the retailers and ensure that the standard practices and process are implemented across all units
  • Serves as a resource for clients seeking information, assistance or recommendations; a thorough understanding of all key services, products and amenities in an exceptional and timely manner.
  • Demonstrates a true passion for customers by proactively seeking ways to surprise and delight them and always going above and beyond..
  • Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.

Skills Required:

  • Ability to work under stringent deadlines and is able to prioritize tasks
  • Ability of communicate effectively and professionally – verbal and written
  • Demonstrates ownership and accountability while addressing queries, concerns or problem and servicing our customer/user base
  • Experience in providing customer service support and have customer service orientation
  • Qualification : B.Pharm  Graduate  
  • Working Days : 6 
  • Days a Week ( to )Job Nature : Full Time

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Brilliant seeker

Brilliant seeker
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Brilliant seeker recruiting Customer Delight Officer candidates nearby Mumbai(Ghatkopar West ), Navi Mumbai.Brilliant seeker vacancies for Customer Delight Officer is recruited through Written-test, Face to Face Interview etc.
Brilliant seeker Company recruits a lot of candidates every year based on the skills Call Center. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, BFA, Vocational Training, PG Diploma, MSc, M Phil / Ph.D, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai(Ghatkopar West ), Navi Mumbai can apply for Customer Delight Officer position in Brilliant seeker. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Brilliant seeker recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Brilliant seeker and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Brilliant seeker and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Brilliant seeker and near your city and get a secured career.