Customer Delight Officer Job in Instinct Innovations at Mumbai, Navi Mumbai

Customer Delight Officer

Instinct Innovations

0 to 1.5 Years

15000 - 18000 Monthly

Expired

Posted: 11 Oct 19

Job Description

Selected candidate's day-to-day responsibilities include:

1. Taking feedback on the product and assisting the customers to use the advanced features of the product
2. Taking regular updates on feature usage and improving customer satisfaction
3. Explaining the new features launched and coordinating with the technical support team on issue resolution

Skills needed:

1. Good communication skills
2. Basic knowledge of web applications

Job Particulars

Role customer service tech support

Education BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, MSc

Who can apply Freshers and Experienced (0 to 1.5 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id722900

Job Category MBA , BSc/BCA/BBM , Tech Support

SkillsMicroSoft(MS)SQL Hardware Installation

Locality Address

State Maharashtra

Country India

About Company

We at Instinct believe that technology can significantly help ease the burden patients and pharma professionals face. Our products help in integrating the unorganized and scattered elements of the pharma ecosystem and make processes more streamlined. We realize the importance of providing the right content to a user at the right time especially in the cases where the users are looking for life-saving or rare drugs. For retailers, it helps grow their business and manage their inventory by seamless integration with distribution channels.

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