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Customer Engagement Associate Jobs in Mumbai - IndieFolio

Customer Engagement Associate

IndieFolio
experience-icon 0.6 to 2 Years
salary-icon Not disclosed
Expired

Posted: 13 Nov 17

Job Description

  • IndieFolio is looking for a Customer Engagement Associate who will help us to build and preserve trusting relationships with the design community. 
  • To succeed in this role, you should be an excellent communicator, able to work with Microsoft Office and internal CRM systems and manage large databases. 
  • We also expect you to be a strategic thinker with an analytical mind and strong problem solving skills.
Roles & Responsibilities:

  • Responsible for data management, accounts, report management, procurement and coordination in day to day business tasks.
  • Good communication skills & should be able to interact with various parties to understand their feedback and document the same.
  • Think creatively to develop seasonal programs and initiatives to activate the community and attract new users and engage the existing users.
  • Engage in data entry activities on CRM systems and internal portals
  • Developing a database of qualified leads for the sales team through referrals, telephone canvassing and cold calling.
  • Maintaining logs and reports as per requirement.
Requirements:
  • Excellent communication skills and proficiency in English.
  • Problem solving and crisis management skills.
  •  Aptitude for fostering positive relationships.
  • Time management and planning skills.
  • Proficiency in MS Office.

Job Particulars

Who can apply Experienced (0.6 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id358181
Job Category Tech Support
Locality Address
Country India

About Company

IndieFolio is India's largest online market network for creative professionals. The Indian creative community is the largest in the world with plenty more getting access to internet every single day. Inspite of the massive potential, it is yet under-appreciated and primarily untapped. The need to build a platform which will cater to all the requirements of the Indian creative ecosystem led to the inception of IndieFolio. At IndieFolio, our mission is to create an integrated creative platform for students, professionals, institutes and design focused companies. On IndieFolio, any creative can sign up, upload their portfolio to assemble all their work on a singular platform, interact with like-minded professionals and also explore projects of different genres. On IndieFolio, institutes can create their own showcase libraries to display work of their students, alumni and teachers. Universities can hence create an active online presence using our platform. We also serve as a portal for potential employers to recruit the creative talent which best fits their needs and budget on a nationwide scale. We will provide an opportunity for prospective students and art lovers to view the best works in the industry. 
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