Customer Engagement Jobs Opening in Leading firm at Kolkata

Customer Engagement

Leading firm

0 Years

Not disclosed

Expired

Posted: 15 May 25

Job Description

Key Responsibilities:

1. Foster strong client relationships by engaging in meaningful conversations and providing personalized support
2. Actively listen to customer needs and offer appropriate solutions, ensuring customer satisfaction and retention
3. Assist in managing social media platforms, actively responding to comments and messages in a timely manner
4. Collaborate with cross-functional teams to ensure prompt resolution of customer concerns and provide relevant feedback
5. Conduct surveys and collect customer feedback to identify areas for improvement and implement necessary changes
6. Assist in organizing and executing customer events, aiming to enhance brand loyalty and increase customer engagement
7. Maintain accurate and up-to-date customer records, ensuring smooth communication and seamless service delivery

Skill(s) required

Digital Marketing

Effective Communication

Email Marketing

Event Management

Facebook Marketing

Instagram Marketing

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate

Letter of recommendation

Flexible work hours

Informal dress code

5 days a week

Number of openings

More information about this Customer Engagement Job

Please go through the below FAQs to get all answers related to the given Customer Engagement job

What are the job requirements to apply for this Customer Engagement job position?
- Ans: A candidate must have a minimum of fresher as an Customer Engagement

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Engagement is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Engagement position?
- Ans: There are immediate 2 job openings for Customer Engagement in our Organisation.