Customer Engagement- Order Automation Jobs in Bangalore - Golden Opportunities Pvt Ltd
Customer Engagement- Order Automation
Golden Opportunities Pvt Ltd
0 to 3 Years
Not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 08 Jul 20
Job Description
Job Title - Manager Driving Product Roadmap for Post-order Products,
Using data analysis to discover contacts reduction opportunities and creating strategic intent to fix these issues,
Executing large scale programs to drive the business and ensure a great Post-order Customer Experience in collaboration with other teams,
Generating and disseminating status updates to ensure visibility,
Driving Monthly and Quarterly Business Reviews with Leadership teams. Analyzing CX and Defect Reduction metrics - customer contact volumes and developing solutions that reduce defect events. Providing project management and cross-functional support on key improvement initiatives MBA from Premier B-School - Ability to think big and develop creative solutions
Using data analysis to discover contacts reduction opportunities and creating strategic intent to fix these issues,
Executing large scale programs to drive the business and ensure a great Post-order Customer Experience in collaboration with other teams,
Generating and disseminating status updates to ensure visibility,
Driving Monthly and Quarterly Business Reviews with Leadership teams. Analyzing CX and Defect Reduction metrics - customer contact volumes and developing solutions that reduce defect events. Providing project management and cross-functional support on key improvement initiatives MBA from Premier B-School - Ability to think big and develop creative solutions
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id955175
Job Category Diploma , Tech Support
Locality Address
State Karnataka
Country India
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Golden Opportunities Pvt Ltd
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