Customer Engagement Specialist Jobs in Chennai - ChargeBee Technologies Private Limited
Customer Engagement Specialist
ChargeBee Technologies Private Limited
0 to 3 Years
Not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 08 Mar 21
Job Description
Primarily, the Success team is responsible for Customer loyalty and retention.
Working in Success means proactively engaging with customers, understanding their journey so far within Chargebee, driving product adoption, and delivering product value.
On a typical day, you might
Working in Success means proactively engaging with customers, understanding their journey so far within Chargebee, driving product adoption, and delivering product value.
On a typical day, you might
- Engage with Engineering and Product teams to understand product roadmap & forward feedback on Customer experience.
- Onboard new users.
- Proactively engage with customers at risk.
- Drive user adoption.
- Increase Customer retention and loyalty.
- A basic degree (Bachelor’s) is required. Excellent English communication (both verbal and written) skills are mandatory.
- 2-4 years of prior work experience in customer loyalty and retention preferred but not a must.
- Highly self-motivated and efficient at work.
- Capable of meeting strict deadlines.
- Able to work independently as well as part of a team.
- If you’re interested in how subscription businesses can get more efficient.
- If you’re hungry to give and receive feedback, fully understanding that challenging perspectives are the only way that you can grow.
- If you can bring empathy to problem solving.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1140016
Job Category Diploma , Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
ChargeBee Technologies Private Limited
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