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Customer Experience Associates Jobs in Bangalore - Zoomcar India Pvt Ltd

Eligibility : M.Pham, M.Com, BBA/BBM, MA, BSc, BCA, BHM, BEd, MEd, 12th Pass (HSE), PG Diploma, MSW, MSc, BFA, M Phil / Phd, Diploma, B.Pharm, B.Com, BA, MHM, MCA

Location : Bangalore

Last Date : 14 Jan 2017

Zoomcar India Pvt Ltd - Job Details

Catering to Customer related queried in Zoomcar India Pvt LtdFreshers and Experience candidates can applyHindi and English is mandatoryEductaion: 12th or PUC, Diploma, any Graduate or Post Grad
Main Job Tasks and Responsibilities

  • deal directly with customers either by telephone, electronically or face to face
  • respond promptly to customer inquiries
  • handle and resolve customer complaints
  • obtain and evaluate all relevant information to handle product and service inquiries
  • provide pricing and delivery information
  • perform customer verifications
  • direct requests and unresolved issues to the designated resource
  • keep records of customer interactions and transactions
  • record details of inquiries, comments and complaints
  • record details of actions taken
  • prepare and distribute customer activity reports
  • maintain customer databases
  • manage administration
  • communicate and coordinate with internal departments
  • follow up on customer interactions
  • provide feedback on the efficiency of the customer service process

Hiring Process : Face to Face Interview

Job Role: Customer Service / Tech Support

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About Zoomcar India Pvt Ltd

Zoomcar is the first company in India to focus on self-drive car rental, in contrast to earlier companies in India that focused on chauffeur-driven rentals. Zoom car was founded by David Back and Greg Moran in February 2013 in Bangalore, India. As of October 2016, the company operates a fleet of over 2,000 vehicles in 12 cities across the country: Bangalore, Delhi, Gurgaon, Mumbai, Navi Mumbai, Kolkata, Chennai, Pune, Hyderabad , Chandigarh, Jaipur, Mysore, Ahmedabad, and Vizag

Jobs by Location

Zoomcar India Pvt Ltd recruiting Customer Experience Associates fresher’s in Bangalore. The Zoomcar India Pvt Ltd vacancies for Customer Experience Associates is filled through Face to Face Interview etc.
Zoomcar India Pvt Ltd jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with M.Pham,M.Com,BBA/BBM,MA,BSc,BCA,BHM,BEd,MEd,12th Pass (HSE),PG Diploma,MSW,MSc,BFA,M Phil / Phd,Diploma,B.Pharm,B.Com,BA,MHM,MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Experience Associates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Zoomcar India Pvt Ltd recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Zoomcar India Pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Zoomcar India Pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.