Customer Experience Consultant Job in Cure.Fit Pvt Ltd at HSR, Bangalore

Customer Experience Consultant

Cure.Fit Pvt Ltd

0 Years

15000 - 19000 Monthly

Expired

Posted: 02 Dec 19

Job Description

Job Description:

• End to end issue resolution and follow up

• Listen and respond to customers’ needs and concerns

• Provide information about products and services

• Take orders or assist the customer in placing orders

• Review or make changes to customer accounts

• Handle returns or complaints

• Record details of customer contacts and actions are taken

• Research answers or solutions as needed
Requirements:

• Excellent communication skills (Written and vocal)

• Candidates with prior experience with an email/chat support process from adaptive customer experience centres. Exceptions can be from customer-centric processes like Expedia.

• Freshers with exceptional written skills can be considered
• Educational qualifications - Graduate in any discipline

• Willing to work in rotational shifts and week off’s

• Ability to work in a highly charged and dynamic environment

• Minimum typing speed of 50 WPM with an accuracy of 90%

Job Particulars

Role customer service tech support

Education Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, Other Graduate, Other Post Graduate

Who can apply Freshers

Hiring Process Written-test, Face to Face Interview

Employment TypeFull Time

Job Id772799

Job Category Tech Support

Locality Address HSR

State Karnataka

Country India

About Company

Cure.Fit is a Healthcare space that takes a holistic approach towards health and fitness by bringing together all aspects of a healthy lifestyle on a single platform.
Cure.Fit offers both online and offline experiences across fitness, nutrition and mental well being through its products, i.e, cult.fit, eat.fit, mind.fit & care.fit.
BeBetterEveryday

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