Customer Experience Consultant Jobs in Bangalore - Cure.Fit Pvt Ltd

Customer Experience Consultant
Cure.Fit Pvt Ltd
Expired
Posted: 02 Dec 19
Job Description
Job Description:
• End to end issue resolution and follow up
• Listen and respond to customers’ needs and concerns
• Provide information about products and services
• Take orders or assist the customer in placing orders
• Review or make changes to customer accounts
• Handle returns or complaints
• Record details of customer contacts and actions are taken
• Research answers or solutions as needed
Requirements:
Requirements:
• Excellent communication skills (Written and vocal)
• Candidates with prior experience with an email/chat support process from adaptive customer experience centres. Exceptions can be from customer-centric processes like Expedia.
• Freshers with exceptional written skills can be considered
• Educational qualifications - Graduate in any discipline
• Educational qualifications - Graduate in any discipline
• Willing to work in rotational shifts and week off’s
• Ability to work in a highly charged and dynamic environment
• Minimum typing speed of 50 WPM with an accuracy of 90%
Job Particulars
Education Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, Other Graduate, Other Post Graduate
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id772799
Job Category Tech Support
Locality Address HSR
State Karnataka
Country India
About Company
Cure.Fit is a Healthcare space that takes a holistic approach towards health and fitness by bringing together all aspects of a healthy lifestyle on a single platform.
Cure.Fit offers both online and offline experiences across fitness, nutrition and mental well being through its products, i.e, cult.fit, eat.fit, mind.fit & care.fit.
BeBetterEveryday
Cure.Fit offers both online and offline experiences across fitness, nutrition and mental well being through its products, i.e, cult.fit, eat.fit, mind.fit & care.fit.
BeBetterEveryday
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