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Customer Experience Lead Jobs in Delhi - ExclusiveLane

Last Date 28 Sep 2020
This Job is Expired

ExclusiveLane - Job Details

Date of posting: 22 Sep 20
About the internship
Selected intern's day-to-day responsibilities include:

1. Handling all the customer queries for ExclusiveLane.com & other marketplaces
2. Strategizing & implementing the processes with different departments to enhance the customer experience
3. Taking customer feedback post-sales & escalating the relevant feedback to the concerned teams
4. Working on regular follow-ups with the customers for any pending issue, delayed dispatch of the product, or delayed delivery
5. Working on weekly report generation & compilation of the customer queries with suggested improvements
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 13th Sep'20 and 18th Oct'20

    3. are available for duration of 3 months

    4. are from Delhi, Noida, Noida, Noida, Noida and neighboring cities

    5. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Other requirements

    1. Should have an experience of 0-2 yrs and freshers can also apply

    2. Should be graduate in any stream

    3. Should have excellent communication skills both written & oral

    Perks
  • Certificate
  • Informal dress code
  • Job offer
  • Additional Information

    Location: Sector-3, Noida (near sector-16 metro station),U.P. It’s a day shift.

    Number of openings
    3

    Job Summary

    Job Type : Internship / Projects
    Job Category : Diploma,Tech Support
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About ExclusiveLane

    ExclusiveLane
    This Job is Expired
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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