Customer Experience Specialist Job in For a client of TeamLease Services Ltd at Gurgaon

Role: Customer Experience Specialist

Location: Gurgaon, Haryana

Responsibilities:

1. You will have the responsibility of taking complete ownership in sorting out the queries of the prospective /existing investors so that he/she can invest /continue to be on our platform with no doubts/queries left in his mind.
2. You will play a key role in shaping the perception of customers about ET Money and help them invest from our platform

Skill Set Required:

1. You must have effective written and oral communication skills
2. You must have strong knowledge of MF products
3. You need to have good coordination skills and ability to work with different teams
4. You must have 2+ years of experience in MF industry
5. You must be NISM certified