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Customer Experience Speciliast Jobs Opening in Zigsaw at Malad East, Malad West, Mumbai, Navi Mumbai

Customer Experience Speciliast

Zigsaw
experience-icon 1.5 Years
salary-icon 25000 - 36000 Monthly
Apply Now

Posted: 24 Feb 24

Job Description

Responsibilities
  • Make Calls to connect with leads in real time
  • Reply to Direct Chats to connect with them in real-time
  • Maintaining and following Sales processes and SOPs
  • Handling inquiries through Inbound Calls & Chat.
  • Build High-quality relationships with Prospects, Customers, and teams.
  • Maintain CRM database
  • Gather leads and customer information and update in CRM
  • Work with team to reach goals
  • Should be able to work late or come early if the work assigned is not completed
  • Provide correct recommendations, and information to the leads and customers
  • Participation in Team building activities and HR events
  • Lead Management
  • Lead Mining
  • Achieve Target
  • Coordinate with teams and ensure that the customer experience is not hampered

Education/Experience

Requirements

  • Minimum High School completed
  • Graduate preferred
  • 1+ Sales & Customer Service Experience
  • Good Communication skills written and verbal. Persuasive speaking skills
  • Thorough understanding of prospecting and negotiation techniques
  • Self-control and Self-motivated
  • Empathy, Adaptability, Attentiveness, Patience & Ability to use Positive language
  • Effective Listening & Time management skills
  • Willingness to Improve & ability to admit when you don’t have an answer or when you are wrong, Ability to receive feedback

More information about this Customer Experience Speciliast Job

Please go through the below FAQs to get all answers related to the given Customer Experience Speciliast job

  1. What are the job requirements to apply for this Customer Experience Speciliast job position?
    • Ans: A candidate must have a minimum of 1.5 year experience as an Customer Experience Speciliast

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 25000 and 36000 Monthly. The Salary will depend on the interview. This Customer Experience Speciliast is a Full Time in Mumbai, Navi Mumbai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Experience Speciliast is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Experience Speciliast position?
    • Ans: There are immediate 1 job openings for Customer Experience Speciliast in our Organisation.

Job Particulars

Education BA, 12th Pass (HSE)
Who can apply Experienced (1.5 Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id2269013
Job Category Tech Support
Locality Address Malad East , Malad West
Country India

About Company

Zigsaw is a consultancy firm
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