Freshersworld does not charge any amount for job placement. Beware of fraudsters who ask you to pay on the pretext of giving a job. Know More

Post A Job

Customer Love Jobs in Bangalore - FamPay

Customer Love

FamPay
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon BBA/BBM, Any Graduate
Expired

Posted: 18 Nov 21

Job Description

About the internship
Selected intern's day-to-day responsibilities include:

1. Manage incoming calls, chat and emails from customers in a timely manner
Identify & assess customers' needs, clarify information and provide solutions and alternatives wherever applicable
2. Manage and resolve customer complaints, escalate to customer support head when necessary
3. Build sustainable relationships and trust with customers through an open communication
4. Provide accurate & complete information to improve customer satisfaction leading to noticeable results
5. Maintain records of every interaction and forward to concerned team member whenever necessary
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Hindi Proficiency (Spoken)
  • Hindi Proficiency (Written)
  • Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Other requirements

    1. Prior internship experience in a customer-facing role

    2. Strong listening, written, and verbal communication skills

    3. Customer focus and adaptability to different personality types

    4. Ability to multi-task, set priorities and manage time effectively

    5. Must be fluent in English & Hindi

    Perks
  • Certificate
  • Letter of recommendation
  • Flexible work hours
  • Informal dress code
  • 5 days a week
  • Free snacks & beverages
  • Job offer
  • Number of openings
    5

    Certificate: Will be provided at the end of the Internship

    Job Particulars

    Education BBA/BBM, Any Graduate
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id1350590
    Locality Address
    Country India

    About Company

    FamPay
    Jobs By Location
    Job & career videos
    scroll-icon scroll-icon
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    ARE YOU A FRESHER? REGISTER NOW
    Looking for your first Dream Job?
    Update Resume
    Upload Resume