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Customer Management Jobs in Bangalore - FamPay

CW
Customer Management
FamPay
0 Years
Not disclosed
FamPay
Last Date 08 Apr 2022
This Job is Expired

FamPay - Job Details

Date of posting: 08 Mar 22
About the internship
Selected intern's day-to-day responsibilities include:

1. Manage incoming calls, chat,s and emails from customers in a timely manner and identify & assess customers' needs, clarify information and provide solutions and alternatives wherever applicable
2. Manage and resolve customer complaints, escalate to customer support head when necessary
3. Build sustainable relationships and trust with customers through an open communication
4. Provide accurate & complete information to improve customer satisfaction leading to noticeable results
5. Maintain records of every interaction and forward them to a concerned team members whenever necessary
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Hindi Proficiency (Spoken)
  • Hindi Proficiency (Written)
  • Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • Letter of recommendation
  • Flexible work hours
  • Informal dress code
  • 5 days a week
  • Free snacks & beverages
  • Job offer
  • Number of openings
    5

    Certificate: Will be provided at the end of the Internship

    Job Summary

    Job Type : Internship / Projects
    Hiring Process : Face to Face Interview
    Who can apply : Freshers
    State : Karnataka
    Country : India

    About FamPay

    FamPay
    This Job is Expired
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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