Customer Management Jobs in Bangalore - FamPay
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Manage incoming calls, chat,s and emails from customers in a timely manner and identify & assess customers' needs, clarify information and provide solutions and alternatives wherever applicable
2. Manage and resolve customer complaints, escalate to customer support head when necessary
3. Build sustainable relationships and trust with customers through an open communication
4. Provide accurate & complete information to improve customer satisfaction leading to noticeable results
5. Maintain records of every interaction and forward them to a concerned team members whenever necessary
1. Manage incoming calls, chat,s and emails from customers in a timely manner and identify & assess customers' needs, clarify information and provide solutions and alternatives wherever applicable
2. Manage and resolve customer complaints, escalate to customer support head when necessary
3. Build sustainable relationships and trust with customers through an open communication
4. Provide accurate & complete information to improve customer satisfaction leading to noticeable results
5. Maintain records of every interaction and forward them to a concerned team members whenever necessary
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings
5
Certificate: Will be provided at the end of the Internship
Job Particulars
Education BBA/BBM
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1354478
Job Category Internship , BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
FamPay
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