Customer Relation Executive Jobs in Thrissur - Cazpersoft
Job Description
The primary responsibilities of a Customer Service Executive would be :
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
The major skills and competencies that employers look for in a candidate are:
- Good communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
Job Particulars
Education MBA/PGDM
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id279325
Job Category MBA , Tech Support
SkillsHospitality Management
Locality Address
State Kerala
Country India
About Company
Cazpersoft
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