Customer Relations Jobs in Kolkata - Sundaram Finance Ltd.

Customer Relations

Sundaram Finance Ltd.

3 to 3+ Years

Not disclosed

Expired

Posted: 31 Dec 19

Job Description

Customer Relations

Location: Kolkata

Qualification: UG

Age: 23 - 40 Years

Experience: 3 Years - 12 Years

Key Requirement for the Position:

• Good communication skills and presentation skills.

• Marketing and negotiating skills.

• Knowledge about latest products in the market and ability to adapt to changes.

• Organizing and Enthusiasm ( Positive Energy and Focus )

• Logical reasoning and able to perform in enterprising roles

• Risk analysis and management.

Job Description:

1) Pre- Disbursement Activity:

• Handling foot falls at the dealerships and dealership related activities.

• Field Investigating Activity.

• Lead generation through promotional activities conducted by SFL.

• Collection of prospective customer information.

2) Disbursement:

• Processing application for approval.

• Obtaining documents from customers for payment.

• Collection invoice/Insurance and other respective papers.

• Processing the loan documents for payment.

3) Post Disbursement:

• Confirmation of delivery of vehicle finance processed.

• Collection of registration certificate if applicable.

• Collection of insurance policy if applicable.

4) Recovery Management:

• Responsible for initiating repossession proceeding, maintain records of collection and status of accounts.

5) Customer relations and cross selling:

• Responding to customer queries and grievances and providing timely information and redressal.

Exploring favorable cross selling opportunities with the customers.

Job Particulars

Role others

Education Any Post Graduate

Who can apply Experienced (3 to 3+ Years)

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id811391

Job Category Others

Locality Address

State West Bengal

Country India

About Company

Sundaram Finance was established in 1954 when Sri T. S. Santhanam, the Founder, envisioned the future of hire-purchase finance in India. The company was started with a paid-up capital of Rs. 2 Lakhs and promoted by Madras Motor & General Insurance Company which was then one of the leading insurance companies in India prior to nationalisation in 1971.

Customer Relations Jobs in Kolkata - Sundaram Finance Ltd.