Customer Relations Jobs in Mumbai - Medius Technologies Private Limited
Customer Relations
Medius Technologies Private Limited
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 12 Jul 21
Job Description
About Medius Technologies Private Limited
We are an IT company based in Mumbai. We are a debt management & collection platform for banks & NBFCs.
About the internship
Selected intern's day-to-day responsibilities include:
1. Maintaining a positive, empathetic, and professional attitude toward customers at all times
2. Responding promptly to customer inquiries
3. Communicating with customers through various channels
4. Acknowledging and resolving customer complaints
5. Knowing our products inside-out so that you can answer questions
6. Processing orders, forms, applications, and requests
7. Keeping records of customer interactions, transactions, comments, and complaints
8. Communicating and coordinating with colleagues as necessary
9. Providing feedback on the efficiency of the customer service process
10. Ensuring customer satisfaction and providing professional customer support
1. Maintaining a positive, empathetic, and professional attitude toward customers at all times
2. Responding promptly to customer inquiries
3. Communicating with customers through various channels
4. Acknowledging and resolving customer complaints
5. Knowing our products inside-out so that you can answer questions
6. Processing orders, forms, applications, and requests
7. Keeping records of customer interactions, transactions, comments, and complaints
8. Communicating and coordinating with colleagues as necessary
9. Providing feedback on the efficiency of the customer service process
10. Ensuring customer satisfaction and providing professional customer support
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 9th Jul'21 and 13th Aug'21
3. are available for duration of 6 months
4. have relevant skills and interests
Number of openings-2
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1253640
Job Category Diploma , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Medius Technologies Private Limited
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