Customer Relations Jobs in Raipur - Sundaram Finance Ltd.
Customer Relations
Sundaram Finance Ltd.
Expired
Posted: 31 Dec 19
Job Description
Customer Relations
Location: Raipur
Qualification: Any graduate
Age: 25 - 35 Years
Experience: 2 Years - 10 Years
Roles and Responsibilities:
1) Pre- Disbursement Activity:
• Handling foot falls at the dealerships and dealership related activities.
• Field Investigating Activity.
• Lead generation through promotional activities conducted by SFL.
• Collection of prospective customer information.
2) Disbursement:
• Processing application for approval.
• Obtaining documents from customers for payment.
• Collection invoice/Insurance and other respective papers.
• Processing the loan documents for payment.
3) Post Disbursement:
• Confirmation of delivery of vehicle finance processed.
• Collection of registration certificate if applicable.
• Collection of insurance policy if applicable.
4) Recovery Management:
• Responsible for initiating repossession proceeding, maintain records of collection and status of accounts.
5) Customer relations and cross selling:
• Responding to customer queries and grievances and providing timely information and redressal.
Exploring favorable cross selling opportunities with the customers.
Job Description:
1) Pre- Disbursement Activity:
• Handling foot falls at the dealerships and dealership related activities.
• Field Investigating Activity.
• Lead generation through promotional activities conducted by SFL.
• Collection of prospective customer information.
2) Disbursement:
• Processing application for approval.
• Obtaining documents from customers for payment.
• Collection invoice/Insurance and other respective papers.
• Processing the loan documents for payment.
3) Post Disbursement:
• Confirmation of delivery of vehicle finance processed.
• Collection of registration certificate if applicable.
• Collection of insurance policy if applicable.
4) Recovery Management:
• Responsible for initiating repossession proceeding, maintain records of collection and status of accounts.
5) Customer relations and cross selling:
• Responding to customer queries and grievances and providing timely information and redressal.
Exploring favorable cross selling opportunities with the customers.
Job Particulars
Role others
Education Any Graduate
Who can apply Experienced (2 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id811396
Job Category Others
Locality Address
State Chhattisgarh
Country India
About Company
Sundaram Finance was established in 1954 when Sri T. S. Santhanam, the Founder, envisioned the future of hire-purchase finance in India. The company was started with a paid-up capital of Rs. 2 Lakhs and promoted by Madras Motor & General Insurance Company which was then one of the leading insurance companies in India prior to nationalisation in 1971.
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