Customer Relations Manager Jobs Opening in MS WEB DESIGNER at Salt Lake, Kolkata

Job Title: Customer Relations Manager

Must Read job Description before Applying

Job Role :

• Daily Lead Reply ( Web Site Development Related ) ‘ With Personalized Message as per clients requirements ‘

• CRM Update & Potential Followup

• Video Call Setup with International Clients if required

• Understand Client's Requirements / Pain Point ( E-commerce Website Development Related )

• Proposal sent to the clients based on their requirements ( Followed by Sample Format )

• Invoice Send to The clients

• Manage the Operation ( Web Development Project  from Assign to Delivery)

• Assign Website Designing / Development Project to The Team Member

• Co-Ordinate with Clients / Team / Project manager

• Communicate with Team members ( Designer / Developer / Digital Mkt )

• Set clear team goals.

• Delegate tasks and set deadlines.

• Participate in Different Communities where are target customers active

Skills & Requirements :

• Strong English Writing and Communication skills

• 10 + 2: English Medium (Preferable)

• Basic Understanding of Website Elements

• Basic Understanding of E-commerce Website

• Education: Minimum Graduate 

• Experience: 0- 2 Years

• Strong Inter-Personal Skills

• Customer Management
  
  

As well as the specific skills and expertise above, we look for the following traits in anyone who joins the MSWeb team:

• Autonomy - self-starter and motivated to manage yourself based on broad objectives and key results

• Integrity - work in an open, ethical, and fair manner

• Curiosity - a natural curiosity, keen to explore ideas and ways of working with a flexible, growth mindset

• Creativity - always looking for new ways to improve and innovate personally and within the business

• Impactful - focus on delivering a positive impact, quickly; being action orientated

Salary Range: Rs.15000-35000

Benefits :

• WORK FROM HOME FROM

• Homely & Friendly Work Environment

• Monthly Performance Bonus

• Anniversary/Birthday Leave

• Onsite project opportunity after COVID Crysis (Canada and Singapore)