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Job Title: Customer Relations Manager
Must Read job Description before Applying
Job Role :
Daily Lead Reply ( Web Site Development Related ) ‘ With Personalized Message as per clients requirements ‘
CRM Update & Potential Followup
Video Call Setup with International Clients if required
Understand Client's Requirements / Pain Point ( E-commerce Website Development Related )
Proposal sent to the clients based on their requirements ( Followed by Sample Format )
Invoice Send to The clients
Manage the Operation ( Web Development Project from Assign to Delivery)
Assign Website Designing / Development Project to The Team Member
Co-Ordinate with Clients / Team / Project manager
Communicate with Team members ( Designer / Developer / Digital Mkt )
Set clear team goals.
Delegate tasks and set deadlines.
Participate in Different Communities where are target customers active
Skills & Requirements :
Strong English Writing and Communication skills
10 + 2: English Medium (Preferable)
Basic Understanding of Website Elements
Basic Understanding of E-commerce Website
Education: Minimum Graduate
Experience: 0- 2 Years
Strong Inter-Personal Skills
As well as the specific skills and expertise above, we look for the following traits in anyone who joins the MSWeb team:
Autonomy - self-starter and motivated to manage yourself based on broad objectives and key results
Integrity - work in an open, ethical, and fair manner
Curiosity - a natural curiosity, keen to explore ideas and ways of working with a flexible, growth mindset
Creativity - always looking for new ways to improve and innovate personally and within the business
Impactful - focus on delivering a positive impact, quickly; being action orientated
Salary Range: Rs.15000-35000
WORK FROM HOME FROM
Homely & Friendly Work Environment
Monthly Performance Bonus
Onsite project opportunity after COVID Crysis (Canada and Singapore)
About MS Web Designer :
We are a leading Shopify expert ( Glolab e-commerce agency ) based in Singapore and Kolkata and trusted by 1500+ eCommerce stores worldwide. We offer a wide variety of products and services in the eCommerce domain to help eCommerce stores run on the most popular eCommerce platform - Shopify.
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