Customer Relations Specialist Jobs in Bangalore - Cleartranscripts
Job Description
- Customer
Relations Specialist requires an intimate knowledge of the products
or services being sold, great communication skills and sales experience
- High
quality of Product/Process Knowledge to handle customer calls
- To handle customers calls/emails/chats and keep them informed about services
and detailed information
- To
listen to objection and handle them effectively
- Determines
requirements by working with customers
- Resolves
problems by clarifying issues; researching and exploring answers and
alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfils
requests by clarifying desired information; completing transactions; forwarding
requests
- Optimize
the use of UTMS and E-Commerce platform
- Attrition
control of customers
- Ensure
adherence to schedule and login times as applicable.
- MIS
Reporting
Job Particulars
Education B.Com, BA, BBA/BBM, BSc, PG Diploma
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id382665
Job Category Tech Support
Locality Address
State Karnataka
Country India
About Company
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