Customer Relationship Executive And Manager For Voice Process In Navi Mumbai Jobs Opening in Company Name Confidential at Vashi, Navi Mumbai-Others, Navi Mumbai

One of the Leading General Insurance Company In India Needs Skilled candidates (Both Fresher and Experience) for Customer Relationship Executive and Manager for Voice Process In Navi Mumbai.

Role Description

This is a full-time on-site role for a Customer Relationship Executive and Manager for Voice Process position at Company Name Confidential located in Mumbai . As a Customer Relationship Executive and Manager for Voice Process, you will be responsible for handling customer inquiries and providing excellent customer service over the phone. Your daily tasks will include answering customer queries, resolving complaints, providing information about products or services, and ensuring customer satisfaction through effective communication.

Qualifications

• Strong Communication and Customer Service skills
• Ability to handle customer inquiries and resolve complaints
• Analytical Skills and attention to detail
• Experience in Business Process Improvement or Training is a plus
• Ability to work in a fast-paced environment
• Proficiency in local languages is desirable
• Basic computer skills
• Prior experience in customer service roles is beneficial

Work Exp - 0 To 2+ years

1-Working Days - 5 days in a week

2-Week off- 2 Days in a week rotational

3-Vertical- Service ( CRT ) / Inbound Calling Process, RIO, E-Channel

4-Process - Voice Only

5- Shift Timing (Work from Office)- Rotational round the clock shift for male candidate (Women Employees - No Shift beyond 8.30PM will have only day rotational shift timing )shift .Fix shift for RIO-10Am-7:30 Pm E-Channel 9:30 Am-7:30 Pm

8-Transport- NA

Skills-

Understanding about call center and thought process should be clear for working with company.

Interview Process :

There are total 2 Rounds of interview’s.

1 HR Round’s & 1 Operations Round.

Job Location-

Vashi, Navi Mumbai

Salary Details :

Fresher-

CTC Range Net                 In hand monthly

1.75 LPA                                               12 k /-

Experience-

CTC Range   Net               In hand monthly

Up to 2.50 LPA                                   18 k/-

1. What are the job requirements to apply for this Customer Relationship Executive and Manager for Voice Process In Navi Mumbai job position?
   
   • Ans: A candidate must have a minimum of 0 to 2.5 year experience as an Customer Relationship Executive and Manager for Voice Process In Navi Mumbai


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, BA
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 12000 and 18000 Monthly. The Salary will depend on the interview. This Customer Relationship Executive and Manager for Voice Process In Navi Mumbai is a Full Time in Navi Mumbai.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Relationship Executive and Manager for Voice Process In Navi Mumbai is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Relationship Executive and Manager for Voice Process In Navi Mumbai position?
   
   • Ans: There are immediate 1 job openings for Customer Relationship Executive and Manager for Voice Process In Navi Mumbai in our Organisation.