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Customer Relationship Executive Jobs in Bangalore - Edubridge Career Academy

Customer Relationship Executive

Edubridge Career Academy
Expired

Posted: 01 Sep 21

Job Description

Customer Relationship Executive 

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Required skills:

  • Good typing Speed.
  • Good Communication Skills.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can apply Freshers
Hiring Process Written-test, Telephonic Interview
Employment TypeFull Time
Job Id1301257
Job Category MBA , Diploma
Locality Address Banashankari , Electronic City , Hennur , JP Nagar , KR Puram
Country India

About Company

EduBridge Career Academy sources candidates provide high-quality training and employment opportunities locally. EduBridge has positioned itself as an institutionalized supply chain of custom-trained talent for Corporates across the country.
Our centers provide entrepreneurial training and create a unique space to make skill development aspirational for rural youth. We foster a culture of innovation, exploration, and learning for youth and improves the skilling ecosystem, eventually linking them to employment or entrepreneurial careers.
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