Customer Relationship Executive Jobs in Bangalore - Edubridge Career Academy
Job Description
Customer Relationship Executive
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skills.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), BFA, BSW
Who can apply Freshers
Hiring Process Written-test, Telephonic Interview
Employment TypeFull Time
Job Id1301257
Locality Address Banashankari , Electronic City , Hennur , JP Nagar , KR Puram
State Karnataka
Country India
About Company
EduBridge Career Academy sources candidates provide high-quality training and employment opportunities locally. EduBridge has positioned itself as an institutionalized supply chain of custom-trained talent for Corporates across the country.
Our centers provide entrepreneurial training and create a unique space to make skill development aspirational for rural youth. We foster a culture of innovation, exploration, and learning for youth and improves the skilling ecosystem, eventually linking them to employment or entrepreneurial careers.
Our centers provide entrepreneurial training and create a unique space to make skill development aspirational for rural youth. We foster a culture of innovation, exploration, and learning for youth and improves the skilling ecosystem, eventually linking them to employment or entrepreneurial careers.
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