Customer Relationship Executive Jobs in Gurgaon - AKS pvt ltd
Job Description
· Planning and delivering CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
· Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel.
· Making sure the customer database is correctly segmented for targeted marketing activities.
· Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
· Development of testing strategies to guarantee the most efficient approach for the organization and its customers.
Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.