Customer Relationship Executive Jobs in Mumbai,Navi Mumbai - Hansa Direct
Customer Relationship Executive
Hansa Direct
0 Years
10000 - 15000 Monthly
Expired
Posted: 13 Jan 22
Job Description
Customer Relationship Executive
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Required skills:-
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1393121
Job Category Diploma
Locality Address Airoli
State Maharashtra
Country India
About Company
Hansa Direct
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