Customer Relationship Executive Jobs in Surat - Meghdoot Textiles pvt ltd
Customer Relationship Executive
Job Description
1. To successfully manage customer relations by being a liaison between the company and the customer.
2. She will be responsible to manage the data of customers over the multiple platforms like customized software, tally or at different Google drives.
3. Will be responsible to lead the team of CREs.
4. She has to look after outstanding of the debtors and has to make sure all payments come on time as per the terms decided with client.
5. She will be responsible to track the various details like dispatch of goods of a respective customer as per deadline, KYC tracking, Invoice of goods, LR copy of transport for customer and agent both, etc.
6. She has to look after all on time promotions of products through what’s app, through call and through text.
7. All goods should be delivered after approval of management which has to be done on time.
8. Develop and monitor customer care strategies & formulate policies to solve customer issues on immediate basis.
9.
Maintain all
filings related to customer data management and agent.
Only female candidates can apply.