Customer Relationship Executive Jobs Opening in at Nandanam, Chennai

Customer Relationship Executive
Last Date 12 Jul 2022
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Date of posting: 13 May 22

What are you expected to do in this role?

We are looking for a customer engagement specialist and the purpose of the role is to liaison and bridging the gap between customer and our core team to comprehend and analyze customer requirements/ challenges and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.

What to expect from the role

  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time

limits and follow up to ensure the solution

  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage the customer

Expected Skill

  • Good communication and presentation skills
  • 0-1yr experience in relevant stream
  • Any graduate(Preferably Computer Science / IT background)
  • Good Analytical skills
  • Ability to use Microsoft Office
  • Flexible to work in rotational shifts

Job Summary

Job Type : Full Time
Job Category : Diploma
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Freshers
Country : India


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