Customer Relationship Executive Jobs Opening in Guardianlink.io at Nandanam, Chennai
Customer Relationship Executive
Guardianlink.io
0 Years 
15000 - 30000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 13 May 22
Job Description
What are you expected to do in this role?
We are looking for a customer engagement specialist and the purpose of the role is to liaison and bridging the gap between customer and our core team to comprehend and analyze customer requirements/ challenges and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.
What to expect from the role
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time
limits and follow up to ensure the solution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage the customer
Expected Skill
- Good communication and presentation skills
- 0-1yr experience in relevant stream
- Any graduate(Preferably Computer Science / IT background)
- Good Analytical skills
- Ability to use Microsoft Office
- Flexible to work in rotational shifts
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1477908
Job Category Diploma
Locality Address Nandanam
State Tamil Nadu
Country India
About Company
GuardianLink is an NFT Ecosystem platform that allows creators to launch their branded NFT Launchpad platform within a matter of a few minutes.Our custom templates and smart contract management allow the participants to publish, mint, preview, and manage the NFTs entirely on their own choice.
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