Customer Relationship Executive Jobs Opening in Nativer Private Limited at Erode
Job Description
Company overview:
We are
Nativers, we promote healthy living by reliably delivering fresh groceries
within their natural shelf life, reaching your doorsteps within 2-12 hours of
harvest. We leverage modern tech, natural nativity, and an efficient supply
chain for a stronger, sustainable society.
Each product encapsulates our ethos:
Fresh Choices, Healthier Living, Brighter Days, enriching your well-being with
every selection.
About the role:
We are looking for a proactive and experienced CRM executive to handle the customer interactions, maintain strong client relationship and oversee customer engagement strategies, manage the CRM database, and drive retention initiatives. The role involves collaborating with marketing, sales, and operations to enhance the customer experience.
Key responsibilities/ duties:
· Handle inbound calls and resolve customer queries.
· Make inbound calls for follow-ups, service feedback and renewals
· Conduct customer retention and renewal calls to maintain relationships.
· Perform lead follow-up calls and coordinate with sales/marketing team.
· Handle service appointment scheduling and confirmation calls.
· Record call details and maintain data in CRM software.
· Offer and campaign update calls.
· Delivery confirmation, thank you and feedback calls.
· Manage escalation calls and ensure prompt resolution with respective teams.
· Maintain and update customer databases using CRM Software.
· Able to generate daily / weekly CRM reports and share updates with management.
· Ensure customer satisfaction and retention through timely communications.
Skills Required:
· Good communication and listening skills.
· Customer-centric and polite telephone manner.
· Basic computer knowledge (MS Office, CRM tools preferred)
· Customer-oriented approach and problem-solving mindset
· Ability to multitask, work fast paced environment, startup mindset, continuous learning, ability to take responsibilities and risks to contribute the company growth.
Qualifications:
· Bachelor’s degree in any stream (Freshers can apply).
· Experience in CRM, BPO, or customer service preferred.
· 1-3 years of experience in CRM, customer engagement, or client management.
Languages known: Tamil, English
Salary range: ₹12,000 - ₹15,000
Work schedule - Timings: 9.30 AM- 6.30 PM
More information about this Customer Relationship Executive Job
Please go through the below FAQs to get all answers related to the given Customer Relationship Executive job
- What are the job requirements to apply for this Customer Relationship Executive job position?
- Ans: A candidate must have a minimum of 0 to 3 year experience as an Customer Relationship Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM, BE/B.Tech
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Relationship Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Relationship Executive position?
- Ans: There are immediate 1 job openings for Customer Relationship Executive in our Organisation.
Job Particulars
About Company
Company overview:
We are
Nativers, we promote healthy living by reliably delivering fresh groceries
within their natural shelf life, reaching your doorsteps within 2-12 hours of
harvest. We leverage modern tech, natural nativity, and an efficient supply
chain for a stronger, sustainable society.
Each product encapsulates our ethos:
Fresh Choices, Healthier Living, Brighter Days, enriching your well-being with
every selection.
Chennai, Erode, Salem 
Freshers 
Salary not disclosed 
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
Erode
Freshers
Salary not disclosed
Any Graduate
Erode
Freshers
Salary not disclosed
Any Graduate
Erode
Freshers
Salary not disclosed
Any Graduate 
