Customer Relationship Executive Jobs Opening in One Point One Solution at Turbhe, Navi Mumbai

Customer Relationship Executive

One Point One Solution

0 Years

15000 Monthly

Expired

Posted: 31 Jan 25

Job Description

Job Overview:We are seeking a dedicated and energetic Customer Relationship Executive to join our dynamic team. As a CRE, you will play a key role in providing excellent customer service and support by managing inbound and outbound calls, assisting with customer inquiries, resolving issues, and delivering a positive experience to clients. This is an excellent opportunity for individuals with strong communication skills and a passion for helping others.

Key Responsibilities:

Handle inbound and outbound calls professionally, ensuring customer inquiries are addressed promptly and accurately.
Provide clear and accurate information to customers about products, services, or account details.
Resolve customer issues, complaints, and concerns in a timely and efficient manner.
Maintain and update customer records in the system, ensuring all information is accurate.
Adhere to call scripts and company guidelines while maintaining a friendly and approachable tone.
Meet or exceed performance targets, including call quality, call resolution, and customer satisfaction.
Identify potential sales opportunities or cross-sell additional products/services where appropriate.
Maintain a high level of product knowledge to address customer questions and concerns.
Collaborate with team members and supervisors to resolve complex issues or improve processes.
Ensure compliance with company policies, procedures, and regulatory requirements.

How to Apply? Apply here
More information about this Customer Relationship Executive Job

Please go through the below FAQs to get all answers related to the given Customer Relationship Executive job

What are the job requirements to apply for this Customer Relationship Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Relationship Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, MBA/PGDM, 12th Pass (HSE), Other Graduate, Other Post Graduate
What are the salary requirements for this job?
- Ans: The salary range is between 15000 Monthly. The Salary will depend on the interview. This Customer Relationship Executive is a Full Time in Navi Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Relationship Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Relationship Executive position?
- Ans: There are immediate 1 job openings for Customer Relationship Executive in our Organisation.