Customer Relationship Executive Job in TIRANGA ENTERPRISES at Delhi-Others, Delhi
Customer Relationship Executive
Job Description
Customer Relationship Executive (Vodafone Idea / Vi)
Number of Openings: 1
Location: Anand Parbat, Delhi
Job Type: Full-time
The Customer Relationship Executive is responsible for promoting and selling Vodafone Idea (Vi) telecom products and services to new and existing customers. This is a target-driven field sales role focused on customer acquisition, relationship management, revenue generation, and ensuring high levels of customer satisfaction.
Key Responsibilities- Promote and sell Vi prepaid and postpaid SIM cards.
- Sell mobile recharge plans, data packs, and value-added services.
- Acquire new customers through field visits and lead generation activities.
- Build and maintain strong relationships with retailers, distributors, and business customers.
- Explain Vi products, plans, and promotional offers to customers.
- Achieve daily, weekly, and monthly sales targets.
- Conduct market surveys and identify new business opportunities.
- Resolve customer queries and coordinate with internal support teams when required.
- Prepare daily sales reports and maintain accurate customer records.
- Ensure compliance with company policies, procedures, and documentation requirements.
- Minimum qualification: 12th Pass.
- Diploma or Bachelor's degree is preferred.
- Prior sales experience is an advantage but not mandatory for entry-level candidates.
- Basic knowledge of smartphones and computer applications.
- Willingness to travel within the assigned territory.
- Good communication and interpersonal skills.
- Strong sales and negotiation abilities.
- Customer-focused approach.
- Good time management and organizational skills.
- Ability to work independently and as part of a team.
- Positive attitude with a target-oriented mindset.
- 0–2 years of experience in sales or customer relationship management.
- Experience in Telecom, FMCG, Retail, or Direct Sales will be an added advantage.
- New customer acquisitions.
- Achievement of monthly sales targets.
- Revenue generation.
- Retailer and customer retention.
- Product activation and usage.
- Customer satisfaction.
- Primarily field-based role.
- Regular interaction with retailers, distributors, and customers.
- Flexible working hours based on business requirements.
- Generate new customer leads and convert them into sales.
- Sell Vi prepaid, postpaid, and data products.
- Visit retailers and customers regularly to build business relationships.
- Achieve assigned monthly sales targets.
- Maintain strong customer relationships and provide excellent service.
- Submit daily sales reports and market feedback to the reporting manager.
More information about this Customer Relationship Executive Job
Please go through the below FAQs to get all answers related to the given Customer Relationship Executive job
- What are the job requirements to apply for this Customer Relationship Executive job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Relationship Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Relationship Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Relationship Executive position?
- Ans: There are immediate 1 job openings for Customer Relationship Executive in our Organisation.
Job Particulars
About Company
Tiranga Enterprises is an authorized Channel Partner of Vodafone Idea (Vi). We operate a Vi Store and are responsible for delivering a wide range of Vi telecom products and services to customers. Our business focuses on customer acquisition, sales, service, and relationship management while maintaining the high standards of Vodafone Idea.
As a trusted Vi Channel Partner, we provide prepaid and postpaid connections, SIM activations, mobile recharge solutions, data plans, value-added services, and customer support. We are committed to delivering excellent customer service and helping customers choose the best telecom solutions to meet their needs.