Customer Relationship Executive - Tele-Sales Job in Hirewala at Andheri East, Powai, Vashi, Mumbai, Navi Mumbai

Department: E-Channel – Voice Process (Tele-Sales) 

Location: Vashi, Navi Mumbai 

Experience: Fresher to 3 Years 

Salary Range: ₹2.00 LPA – ₹2.80 LPA 

Incentives: Up to ₹25,000/month based on performance 

Qualification: Graduate (Full-time or Part-time) 

Job Overview: We are hiring dynamic and result-oriented Customer Relationship Executives for our EChannel Tele-Sales team. This role involves voice-based outbound calling to promote and sell financial products to customers and generate quality leads. 

Key Responsibilities: 

• Make outbound calls to potential customers for product promotion and sales 

• Achieve daily/weekly/monthly targets of lead generation and conversions 

• Clearly explain product features, benefits, and offers 

• Maintain proper call records and follow-up schedules 

• Provide accurate information and ensure customer satisfaction 

Shift Details: 

• Work Mode: Work from the Office 

• Shift Timings: 

o Male: Rotational shifts (24x7) 

o Female: Day rotational shifts only (till 8:30 PM) 

o Fixed Shift (E-Channel): 9:30 AM – 7:30 PM 

• Working Days: 5 days/week 

• Week Off: 2 rotational weekly offs 

Requirements:

• Strong verbal communication in English & Hindi 

• Customer-centric attitude and problem-solving skills 

• Basic computer knowledge and data entry skills