Customer Relationship Manager - Female - Real Estate Jobs Opening in AssetOwns at Perungudi, Sholinganallur, Thuraipakkam, Chennai
Job Description
Job Title:
Customer Relationship Manager - Female - Real Estate
Job Description:
We are seeking a dynamic and customer-focused Customer Relationship Manager (CRM) to join our real estate team. The CRM will be responsible for nurturing long-term relationships with clients, ensuring high levels of customer satisfaction, and supporting both the sales and post-sales process. The role includes managing client interactions, resolving concerns, coordinating across departments, and utilizing real estate software to enhance the overall customer experience.
Key Roles & Responsibilities:
1. Client Relationship Management:
Serve as the primary point of contact for clients throughout the sales and post-sales journey.
Maintain consistent communication to address client needs and ensure satisfaction.
Build and strengthen long-term client relationships to drive repeat business and referrals.
2. Lead Management:
Monitor, follow up, and nurture leads through Real estate software.
Allocate leads to appropriate sales team members for effective conversion.
Track lead performance and prepare regular reports for management.
3. Customer Support & Issue Resolution:
Address client queries related to property documentation, payments, and timelines.
Coordinate with internal teams to resolve customer concerns promptly and efficiently.
4. Data & CRM Management:
Maintain accurate and up-to-date customer records and transaction history.
Analyze client data to gain insights for improving service quality.
Ensure timely updates of all customer interactions and follow-ups in software tools.
5. Cross-Department Collaboration:
Liaise with sales, marketing, and operations teams to ensure smooth processes.
Assist in planning and executing client engagement campaigns.
Organize site visits, client meetings, and ensure proper documentation handling.
6. Customer Experience & Feedback:
Track and enhance customer satisfaction through regular feedback.
Identify areas for service improvement and implement corrective measures.
Advocate and promote a customer-centric approach within the organization.
Key Skills Required:
Exceptional communication and interpersonal skills
Strong organizational and time management capabilities
Effective problem-solving and conflict resolution abilities
Basic knowledge of real estate processes and regulations
Customer-oriented mindset with attention to detail
Proficiency in Real estate software and other relevant software tools
Educational & Experience Requirements:
Bachelor's degree (Any discipline). Preference for Business, Marketing, Real Estate, or related fields.
2–5 years of experience in customer service, client relationship management, or sales support, preferably in the real estate or property development industry.
More information about this Customer Relationship Manager - Female - Real Estate Job
Please go through the below FAQs to get all answers related to the given Customer Relationship Manager - Female - Real Estate job
Customer Relationship Manager - Female - Real Estate
Job Description:
We are seeking a dynamic and customer-focused Customer Relationship Manager (CRM) to join our real estate team. The CRM will be responsible for nurturing long-term relationships with clients, ensuring high levels of customer satisfaction, and supporting both the sales and post-sales process. The role includes managing client interactions, resolving concerns, coordinating across departments, and utilizing real estate software to enhance the overall customer experience.
Key Roles & Responsibilities:
1. Client Relationship Management:
Serve as the primary point of contact for clients throughout the sales and post-sales journey.
Maintain consistent communication to address client needs and ensure satisfaction.
Build and strengthen long-term client relationships to drive repeat business and referrals.
2. Lead Management:
Monitor, follow up, and nurture leads through Real estate software.
Allocate leads to appropriate sales team members for effective conversion.
Track lead performance and prepare regular reports for management.
3. Customer Support & Issue Resolution:
Address client queries related to property documentation, payments, and timelines.
Coordinate with internal teams to resolve customer concerns promptly and efficiently.
4. Data & CRM Management:
Maintain accurate and up-to-date customer records and transaction history.
Analyze client data to gain insights for improving service quality.
Ensure timely updates of all customer interactions and follow-ups in software tools.
5. Cross-Department Collaboration:
Liaise with sales, marketing, and operations teams to ensure smooth processes.
Assist in planning and executing client engagement campaigns.
Organize site visits, client meetings, and ensure proper documentation handling.
6. Customer Experience & Feedback:
Track and enhance customer satisfaction through regular feedback.
Identify areas for service improvement and implement corrective measures.
Advocate and promote a customer-centric approach within the organization.
Key Skills Required:
Exceptional communication and interpersonal skills
Strong organizational and time management capabilities
Effective problem-solving and conflict resolution abilities
Basic knowledge of real estate processes and regulations
Customer-oriented mindset with attention to detail
Proficiency in Real estate software and other relevant software tools
Educational & Experience Requirements:
Bachelor's degree (Any discipline). Preference for Business, Marketing, Real Estate, or related fields.
2–5 years of experience in customer service, client relationship management, or sales support, preferably in the real estate or property development industry.
More information about this Customer Relationship Manager - Female - Real Estate Job
Please go through the below FAQs to get all answers related to the given Customer Relationship Manager - Female - Real Estate job
- What are the job requirements to apply for this Customer Relationship Manager - Female - Real Estate job position?
- Ans: A candidate must have a minimum of 2 to 3+ year experience as an Customer Relationship Manager - Female - Real Estate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BBS, BMS
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 30000 Monthly. The Salary will depend on the interview. This Customer Relationship Manager - Female - Real Estate is a Part Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Relationship Manager - Female - Real Estate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Relationship Manager - Female - Real Estate position?
- Ans: There are immediate 1 job openings for Customer Relationship Manager - Female - Real Estate in our Organisation.
Job Particulars
Who can apply Experienced (2 to 3+ Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypePart Time
Job Id2687864
Job Category BSc/BCA/BBM , Sales and Marketing
Locality Address Perungudi , Sholinganallur , Thuraipakkam
State Tamil Nadu
Country India
About Company
AssetOwns
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