Customer Relationship Manager - Immigration Services Jobs Opening in STRINGVISA PRIVATE LIMITED at Janakpuri, Delhi
Customer Relationship Manager - Immigration Services
Job Description
Location: Janakpuri West, District Centre
Experience: 1 - 2 years (preferably in immigration or related fields)
Salary: 18k - 25k (plus incentives)
Job Summary:We are seeking a proactive and client-focused Customer Relationship Manager (CRM) to join our growing immigration consultancy. The CRM will be responsible for managing client relationships, improving customer experience, and ensuring smooth processing of immigration applications. This role involves coordination between sales, documentation, legal teams, and external agencies to ensure a high level of client satisfaction.
Key Responsibilities:Act as the primary point of contact for clients throughout the immigration process.
Understand clients’ immigration goals and provide accurate information and updates.
Maintain and update CRM software with client interactions, follow-ups, and progress.
Coordinate with internal teams to ensure timely submission and processing of client documentation.
Proactively resolve client issues, escalate where necessary, and ensure client satisfaction.
Monitor and follow up on leads, inquiries, and referrals from various sources.
Assist in client onboarding, background verification, and documentation collection.
Keep up to date with immigration rules and regulations across various countries (e.g., Canada, Australia, UK, etc.).
Maintain confidentiality of sensitive client data.
Bachelor’s degree in Business Administration, Communications, or related field.
Proven experience in customer service or relationship management; experience in immigration or visa consulting is a plus.
Excellent verbal and written communication skills.
Depth knowledge of immigration laws, visa processes, and international opportunities.
Multilingual abilities are a plus (especially Hindi, Arabic, or regional languages).
Knowledge of international immigration procedures (study, PR, work visas).
Experience in handling high-value clients or VIP portfolios.
Competitive salary and yearly bonuses
Flexible working hours & WFH availability
Incentives
All government holidays
1 Saturday off & 1 Saturday off at 4 pm
PF benefit
More information about this Customer Relationship Manager - Immigration Services Job
Please go through the below FAQs to get all answers related to the given Customer Relationship Manager - Immigration Services job
- What are the job requirements to apply for this Customer Relationship Manager - Immigration Services job position?
- Ans: A candidate must have a minimum of fresher as an Customer Relationship Manager - Immigration Services
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM, Other Graduate
- What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 25000 Monthly. The Salary will depend on the interview. This Customer Relationship Manager - Immigration Services is a Full Time in Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Relationship Manager - Immigration Services is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Relationship Manager - Immigration Services position?
- Ans: There are immediate 1 job openings for Customer Relationship Manager - Immigration Services in our Organisation.
Job Particulars
About Company
Be it a study visa, tourist visa, family visa, permanent residency, pathway visa, or transfer visa, we have a solution for it all.
No matter whether you are looking for a first time visa application or a refusal case, our expert immigration consultants can help you with a solution.
While, we understand time is a constrain in most of the cases, hence, we ensure that your file is lodged in time as committed.
