Customer Relationship Manager Job in GUGA IT SERVICES PVT LTD at Bangalore

Job Summary

CRM Executive is required to liaison with our registered customers and understand their business information requirements.

Responsibilities and Duties

• The resource is required to contact registered customers over phone to understand their area of business and work with the internal team to ensure that they get relevant business opportunities sent by email.
• At end of the free trial period, the resource should coordinate with the customer and encourage them to subscribe to our services.
• Customer complaints should be handled.
• All customer engagement will be by telephone and email.
• Startup company. There is potential to grow in other areas of work. Fluency in English and Hindi required.