Customer Relationship Manager Job in VOC Automotive India PVT LTD Bangalore. at Kalyan Nagar, Bangalore

Company: VOC AUTOMOTIVE INDIA PVT LTD, Bangalore

Position: Customer relation manager (CRM)

Department: Marketing

Qualification: MBA, Mechanical or Automotive Engineering

Experience: 0-3 Years

Interested send your resume - Set: Problem Solving, Result Oriented, Effective Communicator, Confident, Desire to learn, Team management

Industries: Automotive

What do we expect from CRM?

CRM Manager is responsible for development, execution and continuous refinement of multi-channel customer relations and the development of programs, roadmaps and consumer relation strategies. The CRM Manager focuses on the loyalty and retention marketing strategies.

Responsibilities:

1. Initiate and develop a CRM System.

2. Planning and delivering CRM strategies across the organization with a view to retaining existing customers.

3. Preparing customer database and segmented them correctly for targeted marketing activities.

4. Describes all the aspect of sales, marketing and service-related interactions that a company has with its customers or potential customers.

5. Increasing brand loyalty and expanding the company brand.