Customer Relationship Manager Jobs in Chennai - Mineskill Placement
Job Description
- Manages all customer retention activities.
- Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information
- Strategic planning and execution of all CRM & loyalty campaigns to deliver against customer service and retention.
- Maintains industry relationships and develops budgets and controls costs
- Responsible for leading a team of retention members
- Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers
- Increase customer engagement
- Identify opportunities to grow the database; in valuable customer segments
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id503319
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
Mineskill Placement pvt ltd is a manpower consultancy to provide top to bottom manpower.
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