Customer Relationship Manager Jobs in Delhi,Faridabad,Gurgaon - Study By Jnaka
Job Description
RESPONSIBILTIES:
- Interact
with customer and guide them to the right section
- The
CRM would be responsible in communicating the features and enrolling the
customers in the Loyalty Program.
- Would
be responsible in ensuring that the customer feedback forms are filled and also
in case of customer grievances handled with necessary actions taken.
- Ensuring
that all sections maintain the walking registers and contact information taken
in case of those customers too who have not purchased.
- Ensuring
to call customers for collection of debtors
- A
major role of the CRM would be also in analyzing the reports along with Store
Manager & Marketing team to drive events.
- MBA Marketing/Graduates or Equivalent
- Should have a Excellent communication
skills , self motivated assertive and Hard working.
- Must have a positive work attitude, adaptable and keen learner
Job Particulars
About Company
The bouquet of products the brand offers under its aegis are Ethnic Couture collection for Men & Women; Semi Formals; Fusion Wear & Made to Measure Suits along with Ready to Wear collection of trousers, shirts, jackets that are in line with the international trends but with an Indigenous twist. The brand is one of the few in the country to bring Full Canvas Suits & Bespoke Services for the Indian Clientele at par with the international standards of tailoring. We are also the only to get Scabal Made to Measure service in India and have the Limited editions of the brand available in India.
The brand has organically and is currently operating out of 6 stores summing upto retail space of about 50,000 sq.ft at various strategic locations – Delhi NCR (South Extension, Karolbagh, Gurgaon, Noida) & Punjab (Jalandhar & Ludhiana).
