customer relationship manager. Jobs in Kolkata - Infoideal areer zone

customer relationship manager.
Infoideal areer zone
Kolkata(Shyam Bazar )
10000 - 14000 Monthly
customer relationship manager. Jobs in Kolkata - Infoideal areer zone
Last Date 17 Nov 2020
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Infoideal areer zone - Job Details

Date of posting: 18 Sep 20

For the post of customer relationship manager.

Job responsibility of CRM:

·        Query updating

·        Handover of Lead & Schedule

·        Reconfirmation of Meeting

·        Sales Team Visit Report

·        Meeting schedule

·        Take over of Lead Date from Sales Team

·        Customer feedback of Meeting

·        Costing

·        Quotation

·        Meeting Schedule for Quotation submission

·        First follow-up / confirmation

·        Follow up of Quotation

·        Handover of Order Confirmation from Sales

·        W/o Generation & Distribution

·        Customer / Site Coordination

·        Dispatch

·        Erection Team / Site Coordination

·        Closure Meeting with Customer

·        Payment follow-up

·        Receiving Complaint Call

·        Payment Confirmation

·        Team Scheduling - Out bound / In bound

·        Team Handling

·        Customer feedback & closure

·        Profiling of Prospective - Sales

Skill sets Required

  • Any prior experience in customer dealings will be valuable
  • Must be comfortable with Excel
  • Excellent communication skills
    • Communication should be clear & crisp
    • Must be comfortable with talking to customers over the phone
    • Must have excellent command over Hindi and/or Bengali
    • Must be comfortable writing mails
  • A proactive attitude, with the ability to use initiative & willingness to learn
    • Candidate will have to go through a thorough training program - should have the zeal to learn
  • Excellent organizational skills
  • The ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to detail
  • Flexibility
  • Effective team working skills
  • Resilience, to enable you to deal with problems and constructive criticism

Minimum Educational qualification: Graduate.

Salary : 10K-14K (Negotiable for suitable person)

* interview going on

Very urgent.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Infoideal areer zone

Ideal Career zone

(Ideal Job for Perfect People)

(Ideal people for perfect company/concerned)


In 1st September 2006 We Ideal career Zone is a professionally managed placement consultancy firm with network in West Bengal. We are recognized & reputed as one of the leading manpower sources providing recruitment consultancy services in Kolkata and out of Kolkata.


Ideal career Zone is a young, vibrant and focused HR consulting firm, providing better options at all levels in its domain. It has shown great commitment and professionalism in rendering its services to its various clients and understands how important matching employment skills and personality to the business needs and culture of an organization is, for both candidate and client. We aim at delivering innovative solutions to companies looking for cost effective quality Staffing services with a quick turnaround time. We are committed to offer our clients lower cost, lower risk and higher quality HR/Manpower solutions.


Thanks & Regards,

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This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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