Customer Relationship Manager Jobs in Mumbai - ShowGizmo
Job Description
- Looking for an experienced Support person.
- Please only apply for this role if you have had more than 3 years.
- Work experience needs to be in the US/UK based call center.
- Facilitate new customers onboarding
- Train customers on using the software
- Provide a practical workaround on current processes to fit the new software
- Create and maintain a good relationship with the client
- Co-ordinate with the technical team
- Help in creating documentation files, webinars and training videos
- Increase customer retention
- Manage deadline expectations and completions in a timely fashion
- Excellent convincing Skills
- Strong writing, oral and organizational skills
- Excellent training and support skills
- Think practically and logically to provide solutions
- IT background
- SAAS experience will be a bonus
- Timings will be based on the US process
Job Particulars
Who can apply Experienced (3 to 3+ Years)
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id345600
Job Category BSc/BCA/BBM , Tech Support
Locality Address Goregaon West
State Maharashtra
Country India
About Company
n 2010 we launched ShowGizmo: a product designed to make events more awesome by helping event organizers foster more meaningful connections with and between attendees. Fast forward to today and we have created a platform with a full suite of features to suit organizations of any kind. From internal teams to associations, our technology can be used all year round or for one-off events - whatever your requirements, we're equipped for your challenges. We're proud to be event professionals, with a history of running our own events so we can confidently say 'we know how it feels'
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