Customer Relationship Manager Jobs in Nasik - Engeniuspark technology

Customer Relationship Manager
Engeniuspark technology
Expired
Posted: 09 Dec 21
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Experienced (1.5 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1367538
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
SkillsEnglish Speaking
Locality Address Nasik-Others
State Maharashtra
Country India
About Company
Engeniuspark technology
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