Customer Relationship Manager Jobs Opening in Buzzworks at Dwarka, Gurgaon, Noida, Delhi

Customer Relationship Manager

Buzzworks

0 Years

18000 - 23000 Monthly

Expired

Posted: 08 Jul 24

Job Description

Developing and implementing strategies for building and maintaining strong relationships with customers
Understanding customer needs, preferences, and feedback to tailor services and enhance satisfaction
Acting as the main point of contact for customer inquiries and resolving issues to ensure a positive customer experience
Collaborating with sales, marketing, and support teams to ensure a cohesive customer journey
Monitoring customer account activity to identify trends, opportunities, and areas for improvement
Providing personalized communication to customers, including follow-ups, updates, and announcements
Creating and maintaining comprehensive customer profiles to support targeted marketing and service delivery
Facilitating customer success by guiding them through product features and benefits
Conducting regular business reviews to evaluate customer satisfaction and address any concerns
Training and leading customer service teams to deliver high-quality support and build customer loyalty
Negotiating contracts and renewal terms to secure long-term customer commitment and revenue
Utilizing CRM systems to manage customer interactions, document service issues, and track performance metrics

More information about this Customer Relationship Manager Job

Please go through the below FAQs to get all answers related to the given Customer Relationship Manager job

What are the job requirements to apply for this Customer Relationship Manager job position?
- Ans: A candidate must have a minimum of fresher as an Customer Relationship Manager

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 23000 Monthly. The Salary will depend on the interview. This Customer Relationship Manager is a Full Time in Gurgaon, Noida, Delhi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Relationship Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Relationship Manager position?
- Ans: There are immediate 1 job openings for Customer Relationship Manager in our Organisation.