Customer Relationship Manager

Dhirendra Group

2 to 3+ Years

Not disclosed

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Posted: 08 Apr 24

Job Description

Job Description:

You will oversee many aspects of a campaign throughout the entire lifespan of a product, service, or idea. You are likely to have a great deal of responsibility early on and will be required to manage their time and duties themselves. These responsibilities can include:

 Collecting and analyzing customer data
 Using CRM systems to manage relationships
 Developing new ways to meet customers’ needs
 Handling customer complaints
 Overseeing the interactions between customers and key team members, such as Customer Service Representatives
 Developing marketing campaigns to attract new customers
 Collaborating with sales, marketing, customer service and operations teams to improve the customer experience
 Updating databases and using a customer relationship management (CRM) system
 Coordinating internal marketing and an organization’s culture
 monitoring performance and periodically report of working
 managing campaigns on social media.
 Digital and online marketing

Skills:
 Computer skills – Excel, Word, and PowerPoint required.
 Excel expertise at least “Intermediate Level” is required.
 Should understand International Business Management.
Communications:
 Excellent English knowledge is a must.
 Must be fluent in communication – with strong oral and written communication skills
Remuneration criteria: (As Per Industry Norms)
Experience (2-5 Years)

More information about this Customer Relationship Manager Job

Please go through the below FAQs to get all answers related to the given Customer Relationship Manager job

What are the job requirements to apply for this Customer Relationship Manager job position?
- Ans: A candidate must have a minimum of 2 to 3+ year experience as an Customer Relationship Manager

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM, Other Graduate, Other Post Graduate, Other Course
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Relationship Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Relationship Manager position?
- Ans: There are immediate 1 job openings for Customer Relationship Manager in our Organisation.