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Customer Relationship Manager Jobs Opening in KNV CAPITAL SERVICES at K.K. Nagar, Chennai

Customer Relationship Manager

KNV CAPITAL SERVICES
experience-icon 0 Years
salary-icon Not disclosed
Expired

Posted: 26 Mar 24

Job Description

- Handle incoming customer queries and issues via phone calls or online channels.
- Make outbound calls to follow up on customer inquiries and provide support. 
- Ensure a positive customer experience by addressing concerns promptly and professionally. 
- Assist in resolving product or service-related concerns and escalations. 
- Proactively engage with new customers, explaining services and products to facilitate a seamless onboarding process.
- Maintain accurate records of customer interactions and transactions.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.

More information about this Customer Relationship Manager Job

Please go through the below FAQs to get all answers related to the given Customer Relationship Manager job

  1. What are the job requirements to apply for this Customer Relationship Manager job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Relationship Manager

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer Relationship Manager is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer Relationship Manager position?
    • Ans: There are immediate 1 job openings for Customer Relationship Manager in our Organisation.

Job Particulars

Education BA, BBA/BBM
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2338502
Locality Address K.K. Nagar
Country India

About Company

Started in 2010, As KPR Wealth management Services is an Investments Consultancy Firm known for making investing simpler and more profitable for investors. In 2017, the Group expanded As KNV CAPITAL SERVICES PVT LTD its operations and the range of services. Today, provides services for Mutual funds, General insurances, Life insurances, wealth management, financial advisory, Services categorised as Company limited by Shares and an Non-govt company.

We offer a wide range of products & services under one roof, for the convenience and benefit of our customers. We service our customer relationships through a team of over 30+ CRM.

The Group has established itself as one of India’s leading financial advisory house, offering various financial solutions to its Institutional, corporate and individual clients.
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